These are non-exclusive examples of the actual third parties (which may include their assigns and successors) to whom we currently disclose your Account Information or to whom we may consider disclosing your Account Information, together with the purpose of doing so, and the actual information we disclose (except as explicitly stated, these third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information was shared).
This is the third party which picks, packs and despatches foreign currency to our subscribers. We supply them with your full name and delivery address each time you place an order. In the event that they need to communicate with you directly, we may also supply them on request with your email address and contact telephone numbers. Should the provider need to investigate suspicious activity following an enquiry raised by a payment services provider, regulatory authority or the police, or as a result of their own fraud detection activity, we may provide them with some or all of the Customer Due Diligence / Know Your Customer data that we have collected or our identity services provider has collected on our behalf. Should we change provider, we may supply a new provider with details of previous orders and/or communications to assist them with their provision of our services.
City Forex Limited, 146 Leadenhall Street, London EC3V 4QT. Registered in England with company number 5140054.
This is the third party which supplies full postal addresses in a format acceptable to Royal Mail or other delivery services provider. We supply them with your postcode and/or house name and number.
IDDQD Limited, International House, 24 Holborn Viaduct, London EC1A 2BN. Registered in England with company number 08302922.
This is the third party which provides delivery services to our provider. We supply them with your full name and delivery address each time you place an order.
Royal Mail Group Limited, 100 Victoria Embankment, London EC4Y 0HQ. Registered in England with company number 04138203.
This is the third party which verifies the identity of subscribers based on the Joint Money Laundering Steering Group guidelines. We supply them with your full name, home address, contact telephone numbers, date of birth, gender and email address when you sign up and each time you apply to change your home address or full name. In addition we may also supply them with one or more of your government-issued identification documents you may be requested to provide to us.
Onfido Limited, 3 Finsbury Avenue, 5th Floor, London EC2M 2PA. Registered in England with company number 07479524.
Card payment services
This is the third party which clears card payments for orders with issuing banks. We supply them with your full name and billing address each time you register a new debit or credit card to make a payment for currency.
WorldPay (UK) Limited, WorldPay Limited and WorldPay AP Limited of The Walbrook Building, 25 Walbrook, London EC4N 8AF. Registered in England with company number 07316500.
This is the third party which issues email communications on our behalf. We supply them with your email address each time we ask them to deliver an email to you.
Mailgun Technologies, Inc, 535 Mission St, San Francisco, CA 94105, United States
This is the third party which provides the platform we use to deliver support to potential customers and subscribers including online chat, email and knowledge base. We supply to them your full name, email address and customer reference number when you first sign up, and each time you update any of those details.
Intercom, Inc, 55 Second Street, Suite 400, San Francisco, CA 94105, United States
This is the third party which manages our mailing lists which allow opted-in users to receive regular communications from us on specific topics. We supply to them your full name and email address when you opt-in to that mailing list.
The Rocket Science Group LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 United States
This is the third party which manages our customer surveys. We supply to them your full name and email address each time we issue a survey to you.
Design Pickle T/A Yes Insights, 11201 N Tatum Blvd Ste 300 #91533, Phoenix, Arizona 85028-6039, United States
This is the third party which collects independent customer reviews on our products and services. We supply to them your full name, email address and order number each time you buy currency from us.
Trustpilot Inc, 245 5th Avenue, 5th floor, New York, NY 10016, United States
This is the third party which monitors our servers, networks and software. They may capture personal information about you as part of their monitoring service.
New Relic, Inc, 188 Spear Street, Suite 1200, San Francisco, CA 94105, United States
This is the third party which tracks usage of our websites and services to provide insights and analysis of our marketing activity and service provision. We may provide them with your full name and email address from time-to-time in order to exclude you from specific analyses and to perform demographic research.
These are the third parties we use to advertise our products and services. We may provide them with your full name and email address from time-to-time in order to exclude you from specific advertising campaigns and to provide enhanced demographic data about our marketing activity.
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 IRELAND
Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland